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webridgeAI

Calgary, AB

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Privacy policy

What this page collects when you ask Maya to call you, why, who handles it, how long it is kept, and how to have it changed or deleted.

Last updated

Who we are

realtors.webridgeai.com is run by webridgeAI, a company in Calgary, Alberta. It lets real estate agents hear Maya, our AI voice agent, call them as she would call one of their new leads.

City
Calgary, Alberta
Email
info@webridgeai.com
Phone
(825) 462-3456
Privacy contact
Anas Siddiqui, Founder

What we collect

Only what the demo needs:

  • The mobile number you type in the form.
  • A record of your consent: your mobile number, the exact words of the boxes and of the line beside the button, which boxes you ticked, the time, your IP address, your browser's user agent, the page address and any link source codes in it (which ad or message you came from).
  • During a phone call, your voice is streamed to our speech providers so Maya can hear you and answer. It is not recorded.
  • The written transcript of the call.
  • What Maya noted: your first name, brokerage, team, how many leads you get, how fast they get a reply, your CRM, what slips in your follow-up, the time you'd like to talk with Anas, and whether you want a text.
  • The results summary written after the call, and whether the text to you was delivered.
  • If you talk to Maya in your browser instead: your microphone audio, streamed the same way and not recorded. If you give Maya a number on that call, it is kept like a number from the form.
  • To stop a number being called too often, we count calls by a one-way code made from your number and from your IP address, never the number or the address itself.

Why we collect it

  • To place the demo call you asked for.
  • To show you the results on the page.
  • To text you the booking link and your results, if you agreed on the form or on the call.
  • To let Anas follow up with you about the service. He gets a text alert with your name, your number and a short summary of the call.
  • To prevent abuse, such as calls to people who did not ask for one.
  • To keep proof that you asked for the call.

We do not sell or rent your information.

Who handles it for us

These companies process your information on our behalf, only to run the demo:

  • Vercel hosts this site and runs its bot check.
  • LiveKit carries the call audio between your phone or browser and Maya.
  • Twilio places the phone call and sends the texts.
  • Deepgram turns speech into text and speaks Maya's voice.
  • Anthropic runs Claude, the language model behind what Maya says.
  • Google runs Gemini, which writes the results summary from the transcript.
  • Upstash stores the call while it is kept, the consent record and the do-not-call list.
  • HubSpot is our CRM: your contact details, what Maya noted, the call summary, which boxes you ticked and which link you came from go there.
  • Cal.com runs the booking page for a call with Anas; what you enter there goes to it.

Some of them are outside Canada, so your information may be processed in the United States.

How long we keep it

  • The call: No audio recording is kept. The transcript is kept for 7 days, then deleted. The results page goes with it.
  • Our CRM: Your contact details, what Maya noted and the call summary stay until you ask us to delete them.
  • Consent and do-not-call: The consent record (your number, your IP address and the rest listed above) and the do-not-call list are kept for 3 years and 14 days, as the CRTC rules require.
  • Call counts: The one-way codes used to limit calls expire within 15 days.

Your choices

  • On the call, say "stop" or "don't call me". Maya ends the call and we won't call that number again.
  • Reply STOP to a text from us and we won't text you again.
  • Email info@webridgeai.com to withdraw your consent, or to see, correct or delete your information.

We act on a do-not-call request right away. We keep a one-way code of your number on our do-not-call list, so we can keep honouring it.

Cookies and tracking

This site sets no cookies of its own and keeps nothing in your browser's storage. It runs no analytics and no advertising pixel.

When you start a call, a bot check from Vercel, our host, runs in your browser so automated scripts can't place calls.

If you opened this page inside Instagram, Facebook or LinkedIn, that app runs the browser you are using, and its own privacy policy applies to it.

Questions or concerns

Contact us first, at info@webridgeai.com or (825) 462-3456.

If you are not satisfied with our answer, you can contact the Office of the Information and Privacy Commissioner of Alberta.

Changes to this policy

If what we collect or who handles it changes, we update this page first and change the date at the top.